·info@ducis.cl·Av. Apoquindo 4700, Of. 1102, Las Condes, Santiago, Chile
Freight forwarders·Mon to Fri, 9:00 – 18:00
Freight forwarder authorized by Chile Customs

Freight forwarder · every team member with 15+ years of experience

Your cargo,
your rules,
your control.

When your supplier arranges the freight, they choose the forwarder, the carrier and the price; you find out afterwards. Buy EXW or FOB and we run the chain for you, with visibility at every stage.

Experience per team member15+ years
Markets covered19 countries
Own officesSantiago and Lima
ModesOcean · Air · Road

Incoterms 2020 · the eleven terms

How far does
your supplier go?

Each Incoterm splits the chain at a different point. Select yours and see exactly what your supplier covers, what is left to you and when the risk becomes yours.

Any mode of transport

Sea and inland waterway only

FOB

Free On Board

Sea and inland waterway onlyRecommended by DUCIS

The supplier covers everything until the cargo is on board, and you nominate the forwarder for the rest. It is the balance point most used by importers who want control.

Split of responsibilities along the transport chain1234567SellerBuyer
TransportSeller up to “Origin THC”, then buyer
InsuranceNot required by the Incoterm
Import dutiesPaid by the buyer
  • 1Inland transport · at origin
  • 2Export clearance · origin charges
  • 3Origin THC · loading on board
  • 4International freight · transit
  • 5Destination THC · unloading
  • 6Destination charges · terminal
  • 7Transport and delivery · last mile
Covered by the sellerLeft to the buyerPoint where risk transfers

The more red you see in the bar, the less visibility you have: those legs are arranged by your supplier, with a forwarder you did not choose.

See how to buy

Services

Ten services, all itemized.

We quote per operation, not from a generic price list. Every line is itemized: freight, origin charges, customs and last mile are shown separately, not hidden inside a single price.

01 / AIR

Air freight

Consolidated and courier for critical spare parts, perishables and high-value cargo, where stopping the line costs more than the freight.

Consolidated · Courier

02 / OCEAN

Ocean freight

FCL, LCL and coastal shipping. General, refrigerated and special-equipment cargo from and to the main ports.

FCL · LCL · Coastal

03 / ROAD

Road freight

Full truckload (FTL), less-than-truckload (LTL) and groupage services. National last mile and regional corridor.

FTL · LTL · Groupage

04 / PROJECT

Project cargo

RoRo and break bulk for equipment that does not fit in a container. Route survey, permits and lifting plan before the cargo moves.

RoRo · Break bulk

05 / INSURANCE

Cargo insurance

All-risk door-to-door cover with global insurers. It is not an expense: it protects the continuity of your operation.

All risk

06 / CUSTOMS

Customs management

Document request to the supplier, internal review and filing of the clearance. A single point of contact, with no information lost between third parties.

End-to-end clearance

07 / MOVING

Household moving

International moves of household goods, with a valued inventory and the duty-exemption filing that customs requires for personal effects.

Household goods

08 / COMPLIANCE

Trade compliance

Tariff classification and permits from SAG, SEREMI de Salud, ISP, SEC and SUBTEL, reviewed before shipping, not when the cargo is already at the port.

Import and export

09 / DG

Dangerous goods

IMDG and IATA classes with UN number, safety data sheet, declaration and segregation. Booking with carriers that actually accept the class.

IMDG · IATA

10 / MULTI

Multi-supplier consolidation

We consolidate several suppliers into a single shipping document: one freight charge instead of three, and one clearance instead of three. Only possible when you control the logistics: under DDP each supplier ships on its own.

One shipment, one clearance

EXW and FOB are not on this list because they are not a service but a way of buying: they define who controls the chain. We operate all eleven Incoterms 2020, including DAP and DDP.

See how to buy

Expertise

Cargo we already move.

Every industry has its own trap: a temperature that cannot break, a permit that must be requested before shipping, a piece that does not fit through the container door. These are the cargo types where we have a track record.

Oversized cargo

Pieces that do not fit through the door of a container and need a stowage plan, permits and coordination at the port.

  • Flat rack, open top and out-of-gauge
  • RoRo for self-propelled machinery
  • Break bulk on general cargo vessels
  • Route survey and lifting plan

Mining equipment

Equipment and spare parts for the mine site, where a line stoppage costs more than any freight.

  • Oversized and heavy components
  • Urgent spare parts by air
  • Port of entry chosen for the route to site
  • Delivery to site and access coordination

Medical equipment and supplies

From supplies to high-value equipment that needs careful handling and coordinated delivery.

  • Insured high-value equipment
  • Handling of shock-sensitive cargo
  • Delivery coordinated with installation
  • Critical spare parts by air

Perishables

Coffee, spices, fruit, fish and frozen food. Cargo where temperature or humidity is part of its value.

  • Reefer container and controlled atmosphere
  • Temperature logging in transit
  • Health and origin certificates
  • Boarding priority and in-transit connections

Cosmetics and pharmaceuticals

Finished products and raw materials, with the regulatory and temperature sensitivity both industries demand.

  • Health registration and ISP authorizations
  • Controlled ambient temperature
  • Aerosols and alcohols as dangerous goods
  • Labelling for Chile

Technology

High-value electronics where theft risk, obsolescence and lithium batteries define the route.

  • Lithium batteries under UN 3480 and 3481
  • Air freight against obsolescence
  • Neutral packaging and verified seals
  • Serial-number inventory control

Do you move cargo that is not on this list? Almost every operation has a detail that does not appear on a price list. Tell us what you need to bring in.

Request a quote

Coverage · 19 countries

Where we bring cargo from
and where we take it to.

We operate these markets as an import origin and as an export destination, with selected freight forwarders in each and coordination from our Santiago and Lima offices. Transit times are indicative ocean transit between a Chilean port and the market shown, not counting consolidation or clearance.

Asia and Pacific 6

Main origin

China

Shanghai · Ningbo · Shenzhen · Qingdao · Guangzhou

Ocean transit30 – 38 days

Vietnam

Ho Chi Minh City · Haiphong · Da Nang

Ocean transit35 – 45 days

South Korea

Busan · Incheon

Ocean transit32 – 40 days

India

Nhava Sheva · Mundra · Chennai

Ocean transit40 – 50 days

Sri Lanka

Colombo

Ocean transit40 – 50 days

Australia

Sydney · Melbourne · Fremantle

Ocean transit28 – 38 days

Europe and Mediterranean 4

Spain

Valencia · Barcelona · Algeciras

Ocean transit25 – 32 days

Germany

Hamburg · Bremerhaven

Ocean transit25 – 32 days

Italy

Genoa · La Spezia · Livorno

Ocean transit28 – 35 days

Turkey

Istanbul · Mersin · Izmir

Ocean transit40 – 50 days

North America 3

United States

Miami · Houston · Long Beach · Savannah

Ocean transit18 – 28 days

Canada

Vancouver · Montreal

Ocean transit22 – 32 days

Mexico

Manzanillo · Veracruz · Lázaro Cárdenas

Ocean transit12 – 20 days

Central and South America 5

Honduras

Puerto Cortés

Ocean transit14 – 20 days

Colombia

Cartagena · Buenaventura

Ocean transit8 – 14 days

Ecuador

Guayaquil · Posorja

Ocean transit6 – 10 days

DUCIS own office

Peru

Chancay · Callao · Paita · Matarani · Pisco · Salaverry · Ilo · Chimbote

Ocean transit4 – 8 days

Brazil

Santos · Paranaguá · Itajaí

Ocean transit12 – 18 days

Africa 1

South Africa

Durban · Cape Town

Ocean transit25 – 35 days

Coverage

Own team in Chile
and Peru, network elsewhere.

We operate with our own offices in Santiago and Lima, and with selected origin agents in each market. Your point of contact is always someone at DUCIS: we coordinate the agent, you do not.

15+Years of experience per team member
19Markets covered
2Own offices
6Specialized sectors

Tracking

We tell you before
you ask.

Every shipment moves through verified milestones. You receive a notice when each one happens, through MyDucis, not when you call to ask.

  1. 01Pickup confirmed
  2. 02Shipment confirmed
  3. 03In transit
  4. 04Arrival at port
  5. 05Customs clearance
  6. 06Delivered

Notices go out from MyDucis at every status change.

Quote

Tell us
what you need
to move.

With these details our Pricing team can reply within the business day. If information is missing, we write to you before quoting instead of giving you a number that changes later.

Request a quote